Privacy Policy
Privacy Policy - the basics
Your Trust Matters To Us
Louisville Web Lab is a trusted web design and development company in Louisville, KY, that values your trust more than anything. Our mission is to help businesses grow, and that means protecting the information you share with us. This page is where we break things down for you. No confusing talk, no walls of text that make your head spin. Just plain and simple info about what we collect, how we use it, and how we keep it safe.
We believe that privacy is not just a checkbox. It is a part of how we build relationships. If you are visiting our website, getting in touch with us, or working with us on your next web project, your data is important, and we want you to feel safe.
What We Collect
We collect a few types of information when you use our site or contact us. Here is what that usually looks like:
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Basic contact info: Name, email address, phone number
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Business details: When you share information about your company or project needs
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Site usage data: We use tools like Google Analytics to understand how people use our site
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Messages and files: Anything you choose to send us through our forms or email
We never collect personal data just for the sake of it. Everything we ask for has a purpose, and we always aim to keep it minimal.
Privacy Policy - the basics
Why We Collect It
It comes down to giving you a better experience. Your information helps us:
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Understand who is reaching out and what you might need
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Respond to your questions and provide quotes
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Plan and deliver better web services
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Improve the way our website works and feels
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Stay in touch with you during and after a project
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Keep everything running smoothly behind the scenes
We do not sell your information. We are not in that business and never will be. Your info stays with us or the tools we use to serve you better, like our email platform or hosting provider.
Cookies and Tracking
We use cookies because they help us see how people interact with our website. That includes things like what pages are most popular or how long people stay. This helps us make the site more useful and easier to navigate.
We do not use cookies to stalk you across the internet. You can always turn off cookies in your browser settings if you prefer not to be tracked.
Privacy Policy - the basics
Who Sees Your Info
Most of the time, the only people who see your info are us, the team of Louisville Web Lab.
We do use a few trusted third-party services to help us run our business, like:
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Web hosting providers
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Email service platforms
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Analytics tools
These folks are professionals. They take security seriously and never use your data for their own marketing or personal gain.
Keeping Your Data Safe
We take security seriously. We use reliable platforms, strong passwords, and up-to-date tools to keep your info safe. While no system is perfect, we always take the right steps to protect your data from loss, misuse, or leaks.
If there ever was an issue, which we hope never happens, we would let you know right away and explain what we are doing about it.a
Privacy Policy - the basics
What You Can Do
You are in control. At any time, you can:
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Ask us what info we have about you
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Request changes or corrections
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Ask us to delete your data from our records
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Tell us to stop emailing you
Just reach out and we will take care of it. We want you to feel comfortable, not trapped in endless emails or stuck wondering what we know.
We Do Not Target Kids
Our services are for businesses and professionals. We do not knowingly collect data from anyone under 13. If you believe your child has shared information with us, please get in touch so we can remove it.
Links To Other Sites
Sometimes we might link to other websites, like tools we use or helpful resources. Once you click on those links, we cannot control what those other sites do. Their policies might be different from ours, so always double-check if you are concerned.
Updates To This Policy
This policy might get updated every now and then. If we make big changes, we will update the date at the bottom of this page and let you know where needed. You are always welcome to check back here for the latest info.
Have Any Questions?
We are real people and happy to help. If you have questions about this policy or anything related to your privacy, just send us a message. We are all about transparency and making sure you feel good about working with us.
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Email Us at: louisvilleweblab@gmail.com
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Call Us at: 502-648-3130