Fifteen paying patients in ninety days, or the fee back. Terms apply. See how →

    What's inside

    Most owners can tell me what a full-arch case is worth. Almost none can tell me what one costs to get.

    That second number decides whether marketing is a good idea for your practice, and nearly nobody sets it before an agency quotes them. Chair Math works it out from five numbers.
    1. 1

      What a started case is actually worth to you.

      Collected, after financing. Not the figure on the treatment plan.

      $ ______ per started case
    2. 2

      How many held consultations it takes to start one case.

      Last quarter, from your own schedule. Held, not booked. Started, not accepted.

      ______ consults per case
    3. 3

      The most you'll pay for one started case.

      Set before anyone quotes you anything. Cost per lead counts the cheapest thing in your funnel.

      $ ______ ceiling
    4. 4

      The gap between an inquiry and a human being.

      168 hours in a week; an eight-to-five practice is attended for 45 of them. A two-week test, no software, no spend.

      ______ hrs median gap
    5. 5

      The money already inside the practice.

      Two reports in your practice management software that most owners have never run.

      ______ unscheduled plans

    What's deliberately not in it

    No industry benchmarks

    An average across a thousand markets tells you nothing about yours.

    No case study

    I'm going to tell you what I don't have before I tell you what I do. I don't have a completed healthcare result yet, and I won't borrow somebody else's.

    No lead metrics

    Leads, clicks and booked consults can all go up while the bank balance doesn't. If a number can do that, it's not in here.

    Who it isn't for

    It says where to stop. Page seven tells you if the arithmetic won't work.
    • The average case is under $5,000.
    • The practice is DSO, private equity or hospital-owned.
    • The surgical day can't open capacity in writing.
    • Chiropractic, urgent care, emergency, primary care or general family practice.

    Not because the work is lesser. The value of a single patient there is too low for this math to work.

    Questions

    Straight answers

    No. You pull the numbers yourself, or your treatment coordinator does.

    The last page offers a call if you want a second set of eyes on your numbers. If the arithmetic says this isn't for you, I'd rather you know that today.

    It's written for full-arch and implants. The arithmetic holds for any service line where one case is worth over $5,000; run it with your own case value.

    Dustin Hobbs, Louisville Web Lab. One operator, not an agency. I'm measured on started cases, not leads and not phone calls.

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